ChildBuilders ABA is committed to respectful, ethical care and clear communication with families.
Your rights
• To be treated with dignity and respect
• To receive services without discrimination
• To ask questions and receive understandable answers about care and progress
• To participate in planning goals and services
• To request accommodations for disability-related needs
• To request language support when available
• To understand how your information is used and shared
• To request access to your records and request corrections when appropriate
• To share concerns or file a complaint without fear of retaliation
Your responsibilities
• Provide accurate information and updates that may affect care
• Participate in scheduling and attendance commitments when possible
• Treat staff with respect and maintain a safe environment during services
Privacy and security in plain language
We take steps to protect personal information by limiting access to authorized team members, using secure systems where appropriate, and following internal processes for handling sensitive data. If you have questions about privacy, records, or how information is shared, contact us at info@childbuildersaba.com.
Concerns and complaints
If you have a concern, start by contacting our team at (401) 310-2220 or info@childbuildersaba.com. We will review your concern and follow up with next steps.
Terms of Service
Welcome to Child Builders ABA! By accessing or using our services, you agree to these Terms of Service (“Terms”). Please read them carefully before proceeding.
1. Acceptance of Terms – By using our website, services, or engaging with us in any manner, you signify your agreement to these Terms. If you do not agree to these Terms, you may not use our services.
2. Services Provided Child Builders ABA provides Applied Behavior Analysis (ABA) therapy and related services. Our offerings may include assessments, therapy sessions, social skills groups, and consultations, both in-person and virtual.
3. Eligibility Our services are designed for children with autism and their families. By engaging with us, you represent that you have the authority to enter into this agreement on behalf of the child receiving services.
4. Appointments and Cancellations Appointments must be scheduled in advance. Cancellations must be made at least 24 hours before the scheduled time. Failure to provide sufficient notice may result in a cancellation fee.
5. Payment Terms Payment for services is due as specified in your service agreement. We accept various payment methods, and any late payments may incur additional fees. Please contact us for questions about billing or payment plans.
6. SMS Communications and Opt-Out By providing your mobile number, you consent to receive SMS messages from us regarding our services and other relevant information.
- Opt-Out: You can opt out at any time by replying “STOP” to a message sent to you. After you send the SMS message “STOP” to us, we will send you a confirmation SMS to acknowledge that you have been unsubscribed. After this, you will no longer receive SMS messages from us. However, we may still communicate with you for non-marketing purposes, such as service-related messages or responses to requests.
- Rejoining: If you want to join again, just sign up as you did the first time or send “START”, and we will resume sending SMS messages to you.
- Assistance and Support: If you experience issues with our messaging program, you can reply with the keyword HELP for assistance or contact us directly at info@childbuildersaba.com.
- Carriers and Messaging: Carriers are not liable for delayed or undelivered messages. While we strive to ensure timely delivery, we cannot guarantee that messages will always reach you promptly. Message and data rates may apply; contact your wireless provider for details.
7. Privacy and Confidentiality Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.
8. Limitation of Liability To the maximum extent permitted by law, Child Builders ABA is not responsible for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount paid for the specific services in question.
9. Intellectual Property All content, logos, and materials on our website and in our communications are the property of Child Builders ABA and may not be used, reproduced, or distributed without our prior written consent.
10. Termination We reserve the right to terminate or suspend your access to our services at our discretion, without notice, if you violate these Terms or engage in any activity that harms our reputation or operations.
11. Changes to Terms We may update these Terms from time to time. Any changes will be effective upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
12. Governing Law These Terms are governed by and construed in accordance with the laws of the state in which Child Builders ABA operates.
13. Contact Us If you have any questions or concerns about these Terms of Service, please contact us via our website or at info@childbuildersaba.com.
Thank you for choosing Child Builders ABA. We are dedicated to supporting your family and fostering your child’s growth and development.
